We have a script that automatically places jpgs into illustrator files by updating the file a placed item is linked to.
But any time a JPEG with a "c2" color profile is encountered, Illustrator throws an error "file could not be read", followed by "unable to set placed items's file. Is the file's path correct?". This also seems to affect illustrators JPG handling capability globally in the sense that no other jpgs can now be placed, regardless of color profile. The only solution is the restart illustrator and/or reboot the machine. Our designers have begun to refer to this as the C2 plague.We have to manually get rid of the C2 profile from the jpg before the script can be safely run again.
C2 is a color profile that we have only found in Facebook jpgs, and seems to be something that Facebook may be inserting into its jpgs.
This issue appears in CS5 and CC 2014 and CC 2015 on Mac OSX 10.10 and higher. Has anyone else encountered this problem? Is there a known fix?
Anurag.